Times may be tough, but analytical instrumentation supplier Spectrometer Technologies has used this as an opportunity to introduce a range of value-added products and services.
“We have introduced a number of exciting value-adds to assist our clients in these tough economic times,” says Product Specialist Chris Gouws. These include:
- Increasing the warranty on some products
- Product training for clients and their staff
- Free laptop computers for clients buying new products
- Trade-in assistance on all new instrument sales
- Additional ad hoc services
Spectrometer Technologies has service workshops in Cape Town and Johannesburg that can carry out maintenance, repairs and services on all their products. This cuts down significantly on the amount of time needed for repairs. Typical repair turnaround time is 7-10 working days depending on stock availability and customer approval of the repair quote. Loan instruments are available for customers while their units are being repaired.
The Niton XL2 can detect over 24 elements ranging from magnesium to uranium – depending on calibration – for use in mining, precious metals, coatings, catalytic converters, general metals, and restricted hazardous substances.
The Niton range is well-suited for many applications, including scrap metal identification, mining and exploration, and even lead screening of consumer and electronic retail products.
The Niton XL2 XRF is a thermo-scientific X-ray Fluorescence analyser that gives fast, accurate metal alloy verification, with a library of over 400 alloys.
A wide variety of calibrations are available from the XL2, XL3 and XL5 models to cover all applications.